Privacy Policy - mountain-sparrow

This Privacy Policy explains how mountain-sparrow collects, uses, maintains, and discloses information collected from users of our website and services. This policy applies to the website and all services offered by mountain-sparrow.

Information We Collect

We may collect personal identification information from users in various ways, including when users visit our site, fill out a form, or engage with other activities, services, features, or resources we make available. Users may be asked for their name, email address, and information relevant to their fitness goals and health status.

We collect information you provide directly to us, such as when you:

Complete enquiry or booking forms on our website
Subscribe to our newsletter or communications
Participate in consultations or assessments
Communicate with us via email or other channels

How We Use Collected Information

mountain-sparrow may collect and use personal information for the following purposes:

To provide our services: Information you provide helps us respond to your enquiries, schedule appointments, and deliver personalised fitness programmes.
To improve our services: Feedback you provide helps us understand how users interact with our website and services, allowing us to improve the user experience.
To communicate with you: We may use your email address to send information and updates related to your enquiry or booking, as well as occasional company news and service updates.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information stored on our systems.

Sharing Your Personal Information

We do not sell, trade, or rent personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above.

Third-Party Websites

Users may find content on our site that links to the sites and services of partners, suppliers, or other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. Browsing and interaction on any other website is subject to that website's own terms and policies.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When personal information is no longer required, we will securely delete or anonymise it.

Your Rights

You have certain rights regarding your personal information, including:

The right to access the personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your personal information
The right to object to processing of your personal information
The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

Changes to This Privacy Policy

mountain-sparrow has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

mountain-sparrow
14 Wellington Street
Manchester, M2 4BQ
United Kingdom
[email protected]

Last updated: January 2024